About our Global Customer Service Company

We’re more than a multilingual customer service company. Learn what makes us unique amongst bpo companies, and get to know our CEO and his vision here.

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What Separates us from other BPO Companies

We started as a language company. Understanding the value of culture and communication is in our DNA. After more than a decade providing tailored solutions to organizations and individuals aiming for success across borders, we decided to create a new enterprise to help global businesses provide excellent customer experiences to clients from all countries and continents.

Our President
Sean Patrick Hopwood

“I’m a polyglot with a passion for culture and languages. I love what I do and it reflects in my work. I’m MBA qualified, with a major in Spanish from the University of South Florida.

I find the power and versatility of words both exciting and intriguing. It fascinates me to know that what means something to one person can be quite the opposite for another, depending on the language they speak or the part of the world they live in.

I find beauty and strength in diversity. My personal and professional journeys have granted me the honor of connecting to people from all walks of life, languages, and backgrounds; constantly learning from each new encounter. As an advocate for cultural sensitivity and understanding, I do my best to be an active member of the community and work towards breaking down cultural barriers and building a better society where all nationalities and languages have an equal voice.”

3 Steps to Order Our Services

1

We Discuss the Project

Schedule a meeting with our team bellow and let’s figure out together how we can best serve you.

2

We Build the Team

We enter the Preparation Period, where we build and train our team in the manuals & workflows you need.

3

You Increase Your Productivity

You increase your savings while serving customers from all over the world and focusing on what you do best.

From a Language Service Provider to a Customer Support Company

“I decided to set up Day BPO after years of leading Day Translations, Inc., when I started to understand what to make of the demand for increasingly complex and comprehensive linguistic and cross-cultural solutions, from our corporate clients.

We always knew that it wasn’t enough to translate a website, a product label, or an ad. To succeed internationally, businesses need to create an entire customer experience, tailored to their international clients’ needs. Now, we’re able to help them reach that goal.”

Sean Patrick Hopwood,
CEO and Founder of Day Translations and Day BPO

You can focus on growing your business, we’ve got your back as a BPO service provider.

We’re always available to design an effective solution according to your goals and needs. Learn more about our BPO services and the languages we support by contacting us: [email protected] or call 1-800-969-6853