Did you know that almost a third of all small businesses outsource at least some of their non-core operations? Outsourcing services is the act where one organization delegates some of its functions to an external service provider instead of handling them in-house. Business Process Outsourcing (BPO) allows companies to get more done and trust that professionals handle their outsourced tasks without growing their in-house teams.
From reducing operational costs to increasing efficiency and helping you focus on your core business functions, outsourcing can be an excellent investment for any business.
With that being said, let’s look at some of the small business services you should consider outsourcing!
Outsourcing Services to Consider Today
Contabilidad
La contabilidad es una función empresarial comúnmente subcontratada. Si no tiene expertos financieros en su equipo, le llevará mucho tiempo y una gran inversión financiera aprender las normas de cumplimiento que su empresa debe cumplir. Sin embargo, los proveedores de servicios de externalización de la contabilidad cualificados a menudo pueden gestionar esta función para varias empresas a la vez.
Marketing
An external marketing service provider can help you grow your business efficiently and effectively. They can work on your ad designs, fine-tune your content, and handle your social media schedules. Once these non-core functions are off your plate, it frees up time to focus on core functions to help your business grow even more. In addition to being skilled in the marketing industry, these professionals can also assist you with new strategies and creative ideas that you might not have had access to without outsourcing.
Funciones administrativas
Ya no es raro ver a asistentes virtuales trabajando en grandes organizaciones. Una VA suele encargarse de la mayoría de las tareas administrativas, incluida la gestión del correo electrónico y las redes sociales. La contratación de una VA es también una de las vías menos costosas para la subcontratación. Sin embargo, se puede esperar pagar más por asistentes virtuales con experiencia y por aquellos que se especializan en un área particular del negocio.
Servicio de atención al cliente
La externalización del servicio de atención al cliente es una de las más demandadas dentro del sector de BPO. Este servicio es especialmente beneficioso para las empresas que tratan con clientes en línea y las que necesitan asistencia telefónica. Los proveedores de BPO suelen subcontratar sus servicios a través de centros de llamadas externos y servicios de chat.
Servicios de TI
Uno de los sectores de externalización más destacados del mundo es el de las tecnologías de la información. Las empresas que necesitan ayuda con la gestión de sus TI pueden optar por subcontratar a proveedores de servicios gestionados, o pueden trabajar con BPO que prestan servicios a la carta relacionados con cualquier problema tecnológico de la empresa.
Fabricación
If you’re a small business, it can be pretty expensive to set up a manufacturing facility. And that’s precisely why this is an in-demand BPO service. Although offshore BPO is an option, you don’t necessarily have to work with a BPO service provider outside of your home country. However, if you’re based in the US, you might find that offshore outsourcing is one of your cheapest options for manufacturing BPO.
Ventas
Muchas empresas no tienen la experiencia o las habilidades internas para ejecutar eficazmente las campañas de marketing y establecer embudos que ayuden a cerrar más negocios. Sin embargo, cuando externalizas este servicio, inviertes en resultados profesionales al delegar la función en proveedores de servicios cualificados que saben cómo conseguir más negocio.
Investigación
Market research is no easy feat, especially if you don’t have experienced research analysts on your team. Small businesses that need to learn more about their customers or their industry as a whole for the sake of expansion need to ensure they’re doing thorough research. Instead of spending weeks creating surveys for consumer behavior research, you can outsource this function to research firms. They can help you get it done in the shortest time possible. As an added benefit, you might also find that the firm has access to more resources that can help you gain even more insights.
HR Outsourcing Services
Human Resources is another function that’s always in demand in the BPO sector. This function comprises all functions related to hiring, onboarding, and managing your team of employees. One of the most common functions of an HR outsourcing firm is recruiting new talent and training those employees for their new positions. Many other options also exist within this field, though, some of which include benefits management, payroll, and time and attendance management.
Logistics Outsourcing Services
Many companies that outsource their manufacturing functions also use of drop shipping service providers for logistics. This ensures that your product gets manufactured and delivered to your customers without your team members needing to manage the process. In general, eCommerce sellers that focus on their marketing and online presence tend to outsource this function as it saves them time and money.
Wrapping Up Easy-to-Implement Outsourcing Services
As you can see, there are various small business services that you can easily outsource to help take the pressure off your in-house teams. By outsourcing non-core functions, you can save time and money while also creating opportunities to focus on growth by zooming in on your core business functions.