Did you know that almost a third of all small businesses outsource at least some of their non-core operations? But what are the best small business services you should consider outsourcing if you’re ready to start investing in BPO?
Outsourcing is when one organization delegates some of its functions to an external service provider instead of handling them in-house. Business Process Outsourcing (BPO) allows companies to get more done and trust that professionals handle their outsourced tasks without growing their in-house teams.
从降低运营成本到提高效率并帮助你专注于你的核心业务功能，外包可以成为小企业主的一项出色投资。
说到这里，让我们来看看如果你是一个小企业主，你应该考虑外包的一些服务!
Processes to Outsource to Start Investing in BPO
会计
会计是一种常见的外包业务职能。如果你的团队中没有财务专家，就需要花费大量的时间和资金投入来学习你的公司需要满足的合规标准。但熟练的会计外包服务提供商通常可以同时为不同的企业管理这一职能。
市场营销
An external marketing firm can help you grow your business efficiently and effectively. They can work on your ad designs, fine-tune your content, and manage your social media. Once these non-core functions are off your plate, it frees up time to focus on core functions to help your business grow even more. In addition to being skilled in the marketing industry, these professionals can also assist you with new strategies and creative ideas that you might have had access to with outsourcing.
Admin Tasks
It’s not uncommon to see virtual assistants operating within large organizations anymore. A VA can typically handle most administrative tasks, including email and social media management. Hiring a VA is also one of the least expensive routes to outsourcing. However, you can expect to pay more for experienced virtual assistants and those specializing in a particular business area.
客户服务
客户服务外包是业务流程外包行业中需求量最大的一种。这项服务对那些与在线客户打交道的企业和需要电话协助的企业特别有利。BPO供应商通常通过外部呼叫中心和聊天服务将其服务外包。
IT服务
世界上最突出的外包行业之一是IT行业。在IT管理方面需要帮助的公司可以选择外包给管理服务提供商，或者他们可以与提供与公司内任何技术相关问题的按需服务的BPO合作。
销售
Many companies don’t have the in-house expertise or skills to effectively run marketing campaigns and set up funnels to help close more deals. But when you outsource this service, you’re investing in professional results by delegating the function to skilled service providers that know how to bring in more business.
研究
Market research is no easy feat, especially if you don’t have experienced research analysts on your team. In fact, it’s one of the first small business services you should consider outsourcing! Small businesses that need to learn more about their customers or their industry as a whole for the sake of expansion need to ensure they’re doing thorough research. Instead of spending weeks creating surveys to learn more about consumer behavior, you can turn to outsourced business services to help you get it done in the shortest time possible. As an added benefit, you might also find that the firm has access to more resources to help your small business gain even more insights.
物流
许多将生产职能外包的公司也利用代购服务提供者。这些供应商负责处理物流问题。这确保了小企业的产品得到生产并交付给客户，而不需要内部团队成员来管理这一过程。一般来说，专注于营销和在线展示的电子商务小企业卖家可以将这一功能外包出去，因为这可以为他们节省时间和金钱。
Are You Ready to Start Investing in BPO?
正如你所看到的，小企业可以轻松地将各种服务外包出去。外包时，你可以帮助你的内部团队分担压力。在管理服务提供者的帮助下，小企业主可以节省时间和金钱。同时，他们也将创造机会，通过放大他们的核心业务功能而专注于增长。
在DayBPO，我们专注于小型企业的外包服务。我们已经准备好帮助你成长!今天就与我们联系，探讨我们的一系列定制服务吧