in Every Language
in Every Language
With our multilingual outsourced business services, we’ll guarantee an outstanding customer experience. Backed by more than a decade of experience fueling cross-cultural growth for business of all sizes, our global team of professionals works with every language, and is extensively trained in the services you require, from customer acquisition to technical support.
Multilingual BPO services are a turnkey solution to expand abroad effectively, without going over budget, with a trained team of locals who can help you provide quality customer experiences and handle back-office processes effectively.
Every Single Language
Support your customers in their language, whether it’s Spanish, Korean, or Czech.
Outsourcing your activities allows your company to lower its operational costs.
Highly Trained Professionals
By delegating these tasks to experts in culture and customer support, you can focus on what YOU do best.
Our project managers are available for you at all hours, all days of the week and will guide you in every step of the way.
Why Outsource Business Services?
*according to Deloitte reports, 2016
Reduce or control
Focus on core
Our Outsourced Business Services Model
We, at Day BPO, are an omni channel company specialized in outsourced customer experience management. We provide multi language outsourced business services for enterprises of all sizes. We cover customer acquisition, customer care, technical support and back office solutions.
Our international interdisciplinary team is made up of industry experts with the skills necessary to provide the excelling customer experiences your clients deserve – and we’re experts in language and culture. What are you waiting for?
Our Back Office and Customer Support Services.
We offer the following multilingual and omnichannel support for B2C, B2B, SMB, and B2E spaces:
Lead Generation Services
Finding, assessing and seizing sales opportunities in your target culture has never been easier. We’ll design a winning multilingual sales plan and gather the team and the technology to make it happen.
Customer Retention Services
Returning customers are the foundation of your business, and retaining a customer is 5 times less costly and easier than getting a new one. The core of our culturally-sensitive, data-fueled customer retention services is reactivating your clients by understanding their needs and offering the best solution they hadn’t thought of.
Technical Support Services
What’s the key to customer loyalty? A satisfying customer experience focused on helping the client get the most out of their product. We can offer the help your clients need, when they need it, in their language.
We Solve The Following Problems
Let our experts help you manage part of your business so you can focus on making it grow.
How we solve your problems
We offer outsourced solutions for all steps in the customer lifecycle, enabling our international clients to achieve profitable growth and transformational benefits.
We’ve developed our workflow and selected our tools with the highest possible standards to ensure that our services are ahead of the curve while remaining cost-effective. With more than 12 years of experience and the trust of industry leaders in all continents, we can deliver the turnkey solution you need.
3 Steps to Order Our Services
We Discuss the Project
Schedule a meeting with our team below and let’s figure out together how we can best serve you.
We Build Your Team
We enter the Preparation Period, where we build and train our team in the manuals & workflows you need.
You Increase Your Productivity
You increase your savings while serving customers from all over the world and focusing on what you do best.
You can focus on growing your business, we’ve got your back as your BPO service provider.